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Complaints & Feedback

TELL USDIRECTLY.

We take every complaint and piece of feedback seriously. Complaints about our service or conduct are reviewed by a senior team member within two business days.

Our commitment

EVERY COMPLAINT IS REVIEWED.

Complaints about our conduct, data handling, or service are reviewed by a senior team member within two business days. You will receive an acknowledgement and a timeline for resolution.

For complaints involving data handling or privacy, we are required to respond within 72 hours under UK GDPR.

If you are not satisfied with our response, you can escalate to the ICO (UK) or the relevant supervisory authority in your jurisdiction.

Direct contact
complaints@lengdon.com